The CLM That Never Happened: What Three Failed Projects Reveal About Legal Operations in Asia

Three companies. Seven years of combined effort. No CLM implemented. Each failure had different surface causes — the wrong solution built, three years of vendor demos with no decision, a budget submitted before the analysis existed to support it. The common thread: legal operations work attempted without legal operations as a recognised discipline. This article explains what that costs, why it keeps happening, and why fixing it starts at the top.